Will Verizon replace my remote for free?

Go into your dvr/stb menu and go down to customer support then to replace remote. It will tell you if its free or not. In most cases it will say they will replace it and will be shipped to you at no charge. If not you can easily get a new fios remote on ebay very cheap as well as amazon.

What do I do if my FiOS remote stops working?

Open the battery cover and make sure the batteries are properly seated. Press a few device buttons like AUX, DVD, STB, TV. If the top of your remote flashes briefly, the batteries are working. If the top of the remote does not flash, your batteries need to be replaced.

Can I order a replacement remote?

If your remote was supplied by your cable or satellite company, then you will have to call the company to get a replacement. If it is broken, the company should provide one to you for free. If it is lost, you might have to pay a replacement cost.

How do I change my FiOS remote?

Press and hold the Play/Pause and “O” buttons at the same time, Release the buttons when the blue light starts flashing on the Fios TV Voice Remote, When the blue light stops flashing on the Fios TV Voice Remote, your Fios TV Voice Remote is connected, paired and ready for use.

Do you need to return fios remote?

Any old remotes that you may have do not need to be returned. You can go ahead and discard the old remote.

Why is my Fios remote not changing channels?

To fix your FiOS remote not changing channels, try resetting your set-top box, checking the battery, or pairing the remote with your set-top box again.

Where can I get a replacement remote for my TV?

Call the TV manufacturer. The number can be obtained from your television manual or from the Internet. If you would like to replace your television remote with one that is exactly the same, you will need to obtain a replacement directly from the manufacturer.

How do I sync my Fios remote to the box?

Simply point the Fios TV Voice Remote towards the Fios TV One that you wish to pair it with, press and hold the play/pause and ‘0’ button on the Fios TV Voice Remote until it flashes blue, and it should pair itself automatically. Your Fios TV Voice Remote will now control the interface of your Fios TV Box.