What causes an email to hard bounce?
What causes an email to hard bounce?
Hard Bounce Causes: The email address doesn’t exist. The domain name doesn’t exist. The recipient’s email server has blocked the emails.
Should I remove hard bounces?
If someone is bouncing for a permanent reason, like an invalid or blocked email address, they’re a hard bounce that should be removed from your list. But if they are bouncing for a temporary reason, like an autoresponder or a full mailbox, they are a soft bounce who should remain on your list.
How do you stop a hard bounce?
6 Ways to Reduce Your Email Bounce Rate
- When a hard bounce occurs, immediately remove the address from your email list and do not send to it again.
- Authenticate your emails.
- Build and maintain a permission-based email list.
- Use a preference center.
- Regularly and consistently send emails to your subscribers.
How do I get rid of a hard bounce email?
Any email messages sent to these hard bounce addresses will be suppressed unless you remove them from the list. To remove an address from the hard bounce list: Click Contacts, and then click Other Lists, followed by selecting Bounces & Opt-Outs. Hover over the Hard Bounces List title, and click Open.
What is an email hard bounce?
A hard bounce is an email that has been sent to an invalid mailbox or an invalid domain. This means that the recipient’s email address or the domain doesn’t exist. inactive-mailbox – This is closely related to the invalid-mailbox category.
What are the common problems with mailbox?
Mailbox is full (over quota). Mailbox is not configured correctly. Mailbox is inactive. Recipient email server is down or offline. Recipient email server has been sent too many emails during a period of time. Email message is too large. Domain name does not exist.
Should you keep sending email to recipients who hard-bounce?
That’s why, in general, you shouldn’t keep sending email to recipients who hard-bounced before you investigated what caused the bounce and implement a fix. When an email hard-bounces, you’ll see a bounce code that starts with a five ( 5.X.X .)
What are Soft bounces in Mailchimp?
Soft bounces. Soft bounces typically indicate a temporary delivery issue and are handled differently than hard bounces by Mailchimp. When an email address soft bounces, it will immediately display as a soft bounce in the campaign report.
