How do I reactivate my TruConnect phone?

Best Answer:

1. To activate your TruConnect SIM card, you’ll need to have your activation code and your phone’s IMEI number.
2. You can find your IMEI number by dialing *#06# on your phone.
3. Once you have those two pieces of information, you can activate your SIM card by visiting truconnect.com/activate.

How do I check the status of my TruConnect?

Your TruConnect Account number is 5348396. You will be notified of any updates to your application status via email. In the meantime, if you have any questions, feel free to contact us at [email protected] or by calling 1-800-430-0443.

How do I cancel my TruConnect account?

Go to Contact us on the app and submit a query, with the title ‘cancel my account ‘, and include your account email address.

Which network does TruConnect use?

One of the participants is TruConnect, an MVNO that uses T-Mobile’s network.

Can you use your own phone for TruConnect?

Bring Your Own Phone and Save When You Sign Up with TruConnect.

How do I renew my TruConnect service?

A) By Phone: Call the California LifeLine Administrator at 877-858-7463 with your LifeLine phone and follow the automated voice prompts to complete your renewal. If you wish to renew through the phone, you must call in from your LifeLine phone.

How do I contact TruConnect customer service?

Our friendly Customer Care team is available Monday-Saturday 5:00 AM to 9:00 PM PST via phone (800) 430-0443 or email [email protected].

How do I deactivate my government phone?

You can independently cancel an enrollment request by contacting the California LifeLine Administrator by phone at 877-858-7463 or going to Check Your Status at www.californialifeline.com. The cell phone company can also cancel an enrollment request.

How do I cancel my TruConnect phone service?

Our friendly Customer Care team is available Monday-Saturday 5:00 AM to 9:00 PM PST via phone (800) 430-0443 or email [email protected]. You can also visit one of our retail stores near you!