What is the after sales service of Apple?

Apple store will provide after sales service and customer support. Buying from the online Apple store will mean buyers will have access to direct customer support and may expect more reliable after sales service. You can get on-call support from an Apple expert.

Does Apple charge you before or after repair?

2. Unless your product is repaired under warranty or extended service contract without charge, you will pay Apple the amount shown on the reverse side. Your payment is due when the product is returned to you.

Can I get AppleCare after 90 days?

In most countries and regions, you can buy AppleCare+ within 60 days of your device purchase.

Can you put AppleCare on a product after you buy it?

You can order ‌AppleCare‌+ within 60 days of receiving your ‌iPhone‌, and this applies regardless of whether you bought the phone from Apple or whether you got it from a carrier or another retailer.

What is after sales service means?

After sales service refers to the treatment of customers in the aftermath of a sale. For example, after being sold a bike, after sales service may involve free bike maintenance for a number of weeks. After sales service is an important part of non-price competition often found in oligopoly.

What does after sales service include?

Companies use after-sales support as a business strategy as it typically leads to higher customer satisfaction, brand loyalty, and even word-of-mouth-marketing. Examples of after-sales service include warranty service, training, or repair for a product.

Can I buy AppleCare after 60 days?

After 60 days has passed (and before 365 days), ‌AppleCare‌+ can be purchased by taking a device to an Apple retail location with a Genius Bar appointment for an inspection, which is required to get coverage after the 60 day mark.

Can I get AppleCare at any time?

1. Can I purchase the AppleCare Protection Plan anytime? You can purchase the AppleCare Protection Plan anytime within the one-year limited warranty period.

Can I get AppleCare after 60 days?

If you want to buy an AppleCare+ plan after the 60-day period has ended, you can bring your device into an Apple Store for an inspection up to a year after purchase. If the technician allows it, you’ll be able to sign up in person.

Is after sales service free?

Help Desk and Technical Support Services Such after-sales support may come free with the purchase of an item and may also be sold as part of a more comprehensive service plan, such as how Best Buy Co.

Why after sale service is important?

After sales service plays an important role in customer satisfaction and customer retention. It generates loyal customers. Customers start believing in the brand and get associated with the organization for a longer duration. They speak good about the organization and its products.

What are the disadvantages of after sales service?

However, the focus on inhouse after sales services has a clear disadvantage: The core business does not get the resources and focus needed for growth: e.g. R&D, manufacturing processes, new product sales are such strategic focus areas that should not be sacrificed.

What reasons Will Apple replace iPhone?

Here’s How Apple Decides If You Deserve a Free iPhone Repair or Replacement

• General Damages and Issues. Under warranty, Apple will cover debris under the screen, camera foam misalignment, and a single hairline crack with no evidence that a drop or hit made that crack.
• Water Damage.
• Cosmetic Damage.

Does Apple warranty give you a new phone?

Will Apple replace my broken iPhone with a newer iPhone? If you are under warranty then Apple should replace your broken iPhone, but it’s unlikely they would give you a newer model. You should also note that your replacement phone may not be new: it is likely to be refurbished.

Can I purchase AppleCare after 60 days?

Do Apple authorized service providers offer same-day service?

Many of our Apple Authorized Service Providers offer same-day service for some repairs, such as screen repair. If your technician needs to send your iPhone to an Apple Repair Center, you’ll be notified when it’s ready for pickup.

Does the Apple Store do same-day repairs?

The Apple Store and many of our Apple Authorized Service Providers offer same-day service for some repairs, such as screen repair. If your technician needs to send your iPhone to an Apple Repair Center, you’ll be notified when it’s ready for pickup.

Does Apple discontinue hardware service for obsolete products?

Apple discontinues all hardware service for obsolete products, with the sole exception of Mac notebooks that are eligible for an additional battery-only repair period. Service providers cannot order parts for obsolete products.

Where can I get my Apple product repaired?

Where to get a repair. Whichever option you choose, you’ll get your product back working exactly the way it should. Start online or give us a call and we’ll arrange shipment for your product to an Apple Repair Center — all on your schedule and without an appointment. This service is available for most Apple products.