How do I contact Vitamix customer service?

In the event that the Machine or any component part of the Machine needs service or repair, please call Vitamix Customer Service at 1-800-848-2649.

Does Vitamix have lifetime warranty?

The 7-year Vitamix warranty comes standard on most new Vitamix models. There’s no extra charge. In fact, 7 years is the industry standard, if you compare to Blendtec. The 7-year warranty from Vitamix makes a bold statement.

Does Vitamix have good customer service?

However, rest assured that Vitamix customer service is not like the typical company you may encounter. The hold time is short. Customer service representatives are friendly, helpful and they really know the machine. Empowered employees solve your problem without need to take it to another level.

How do I return a Vitamix for repair?

To return a machine or other product purchased from Vitamix at any time, you will need a Return Authorization (RA) number. To obtain this number, call 1-800-848-2649, option 1. Credit for all returns will be refunded in the same manner as the original payment.

How long is a Vitamix warranty?

Three to Five-Year Warranty Vitamix is proud to stand behind the unmatched durability of its machines with exceptional warranty coverage, including all parts, performance and labor for three full years on the Certified Reconditioned Explorian Series and five full years on all other Certified Reconditioned Machines.

What do you do when your Vitamix stops working?

Turn off the power switch for up to 45 minutes to reset. Reset time will be extended if high room temperatures exist. To reduce the reset time, unplug the machine, remove the container, and blow air into the center section of the bottom with a hair dryer on the cool setting.

When was the Vitamix 5000 made?

From the early 1990s with the introduction of the 5000 model, to early 2012 with the appearance of the Professional Series 750, Vitamix installed their world-class 2-peak horsepower motor in every blender they made (there is one exception, noted in the chart that follows).

What is the lifespan of a Vitamix?

But Vitamix machines do last many years. Often far past their warranty. Some of the best emails we get are a variation of the following: “Hey, Lenny and Shalva, I’ve had my Vitamix for 15 years and I’m tired of waiting for it to die.

When did the Vitamix 5000 come out?

What to do when Vitamix stops working?

How much does it cost to fix a Vitamix?

If your machine or container is still under warranty, Vitamix will repair it at no cost to you, including two-way shipping. If your warranty has expired, Vitamix is able to service machines up to 20 years old, depending on availability of parts.

Do I need a receipt for Vitamix warranty?

235.4840. You will be asked to provide a date of purchase and proof of purchase for any blender that has not been registered with Vitamix. For blenders subject to this Warranty you will be provided with a return authorization number, up-to-date shipping instructions and a pre-paid return pick up label.

How long should a Vitamix last?

Durability – Backed by 5-10 Year Full Warranties | Vitamix.

How do I tell how old my Vitamix is?

Open How many years are left on my warranty? To find out how many years are remaining on your warranty, contact Customer Service and have your serial number available, which can be found on the back or bottom of your machine’s motor base, under the bar code.

Is Vitamix made in China?

Some people rationalize this extortion by pointing out that VitaMix blenders are “Made in the USA”. But they are really only assembled in the USA. Which means that many of the core components may originate from you know where.

Can you burn out a Vitamix?

It will shut itself off before it burns out, and it will not let you turn it on until it cools down. To avoid overheating, don’t blend more than 4 cups of thick blends like hummus, nut butter, or ice cream. When blending thick ingredients, run at maximum speed.

Does Vitamix have a trade in program?

Trade-in older Vitamix models and receive credit back on new full size machine purchases. Learn how easy it is to receive a trade-in credit by calling a Vitamix trade-in sales consultant at 1-800-848-2649.

Is Costco Vitamix different?

Vitamix at Costco Vitamix created these models specifically for Costco, as lower cost options that fit under standard kitchen cabinets. They combine the older-style base with the newer short/wide 64-oz container. The only difference between the 5300 and the 6500 is that the 6500 adds 3 preset program modes.

How long should my Vitamix last?

Vitamix machines already last forever Infinitely, actually. But Vitamix machines do last many years. Often far past their warranty.

Do Vitamix blades wear out?

Blade assemblies are a wear item and require periodic replacement based on use. Vitamix® recommends inspecting blade assemblies weekly according to the Blender Care & Maintenance Guide instructions below.

Contact Vitamix customer service with any questions or concerns. Call 800.848.2649 to speak with a customer service expert. We look forward to hearing from you! Skip To Content For Home For Business

How do I get credit for my Vitamix machine?

Send your machine in for service. Trade-in older Vitamix models and get credit. Our passion for world-class customer service runs deep within our roots as a company.

Does Vitamix charge for repairs?

If your machine or container is still under warranty, Vitamix will repair it at no cost to you, including two-way shipping. If your warranty has expired, Vitamix is able to service machines up to 20 years old, depending on availability of parts.

Where is the corporate headquarters of Vitamix?

Address Vitamix Corporate Headquarters\r 8615 Usher RoadCleveland, Ohio44138USA Frequent Questions Home Answersincluding: Not blending correctly No Power Air Pockets Burning Smell Business Answers Contact Form All fields required unless noted (optional) First Name Last Name Email Type of Request For Home For Business